Enhancing Accessibility in Railway Stations

Indoor image of modern train station with commuters walking to catch trains
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9 Sep 2020

Transportation is the lifeblood of any great metropolis, and citizens must be able to move from one location to another in their daily lives. A functional rail system is high on the list of transportation modes. Railway stations located throughout the network must have suitable capabilities to ensure all commuters have the ability to move freely and easily within the station areas.

Early this year, the NSW Government called for tenders to undertake accessibility audits of approximately 420 railway stations and ferries in the State Railway System, which we won. This project is vast and requires substantial resources and management to complete the audits and reporting within an aggressive timeframe. To date, we are progressing well.

All things being equal, this mammoth audit process should result in an upgrade of accessibility infrastructure across all railway stations and ferries within the NSW network in the future, which will have huge implications.

Mobility is a way of life for people with accessibility issues. Imagine not having a car or bicycle or being able to travel on public transport, meet friends, or go to the cinema, beach, park or work. Creating an enhanced level of accessibility at all railway stations and ferries means people will be able to have the mobility they are entitled to.

People with accessibility issues will be able to have a complete, seamless journey using public transport (whole-of-journey planning). Public transport is often the only cost-effective and practical travel option for people with accessibility issues and is, therefore, key to people confidently accessing services and participating with full inclusiveness in society.

From a universal design perspective, not only will those with a permanent disability benefit but other sectors of the community will be well served. This includes people with temporary mobility issues such as injuries, older adults, mothers with prams, pregnant women, people travelling with children, people in unfamiliar locations, and people with luggage, goods or equipment.

The work being done by the NSW Government is a game changer and will enrich lives.

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